Privacy Policy

Become A Rider

Tilo Mitra's avatarIntroduction

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use Sabag platform. By accessing or using Sabag platform, you agree to this Policy. This Policy may change from time to time. Your continued use of our platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Sabag platform collects information about you when you use our mobile applications, websites, call center, and other products and services as well as your other interactions with this privacy policy, providing the foundation upon which a company will previously rely. We process information, including personal data, that we collect from you or that you provide to us. Every time you visit our platform, use services or provide us with information, you accept and acknowledge the practices set forth in this privacy policy.

Tilo Mitra's avatarData Collection

    Sabag collects the following information from users of our site :

  • The information you provide when you create an account on our website, such as name, email, address (GPS location), phone number or anything else that we can connect with you through the Internet connection or not.
  • We will keep copies of your communications (including e-mail addresses) if you contact us.
  • Your responses to questionnaires that we may ask you to complete for searching purposes only.
  • The transactions you make through our website and the details of your order maybe you will be asked to provide financial information before starting to order from our website.
  • Queries and a summary of your search history on our platform.
  • Your internet connection information and the devices that you use to access our platform with usage details.
  • How do we collect this information?

  • Directly from you when you register, use our services, or contact us.
  • When you use our platform and browse it, information is collected automatically, like usage details and IP addresses, through link profiles, cookies, web signals, and other tracking techniques.
  • We also get information from other sources and combine it with your personal information depending on what we receive from you or collected by the platform from using our services:

    - If you choose to link, create or sign in from your personal account with your payment account or social media service provider.

    - When you request order service through our platform, our captain will provide us a rating for the customer after delivering your order.

    The information that we automatically collect may include personal information, and we will keep it, this will help us to improve our website and provide the best services for you, and to make sure that:

    - Estimate and know the size and the age average of our customers and usage types.

    - We save information about your favorites, which allows us to tailor and make our platform meet your needs according to your interests.

    - Speed up your searches to get what you need faster.

    - When you browse (visit) our platform again, we will know that you are already a user (already registered).

Tilo Mitra's avatarHow do we use your information?

    We use the information that we have collected about you or that you have provided to us, including your personal information :

    - Send you important information, such as information about the services we offer, promotions, news, and events related to Sabag company.

    - Provide you with detailed notifications about your account.

    - Send you notifications about the changes that happen on our website or any services we provide through it.

    - To allow you to participate in interactive features on our platform like sharing the promo and referral code.

Tilo Mitra's avatarChildren under the age of 18

  • Our website is not intended for children under the age of 18.
  • If your age under 18, you are not allowed to use, provide any information including your name, address, phone number, email address, the username you might use, register on our platform, make any purchases through our platform and use any of the features including the interactive comments. If we know that the data we collected or received from a child under 18 happens without a parental agreement, we will delete this information.
  • If you believe or know that we may have authority or information regarding the use of our website for those under the age of 18, please contact us at: sabagdelivery.com

Tilo Mitra's avatarCookies

  • Our website uses cookies, where the server sends it to your computer when you visit our platform.
  • This helps us by giving you a good experience when browsing and improving our platform and our online services.
  • Cookies are a small set of information that identifies you as a user of our platform (user already registered).
  • Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your computer. When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve to you (user already registered).
  • Cookies save your time by keeping your registered and connection details information.
  • Cookies are clean from viruses and can only be read by the server that sent them to you.
  • You have the ability to accept or reject cookies by modifying settings in your browsing tool(optional).
  • Please you have to know that you may not be able to use all the properties of our site in case you disabled cookies.

Tilo Mitra's avatarOrder information

  • The required personal information during the order process includes name, address, phone number, email address, and other similar information needed to complete the order process.
  • When your order is fulfilled, we will share the personal information (collected personal information) obtained from our website with the restaurant.
  • There is an agreement between us and the restaurant that restricts the authorization or additional processing of information provided to them from our side, notice that your personal information will be used by the restaurants to track and tell you about order status, it will not be shared with others without your permission, it will be treated confidentially and will not be known to any third party.

Tilo Mitra's avatarData Security

  • Your profile has already been password-protected, which means that you only have the right to access your account information. Sabag employees will not ask for any personal information, including your password.
  • We ensure the security and protection of your personal data in our system, but unfortunately, any data transmitted over the Internet cannot be protected 100%. so you have the full responsibility to protect your password and to be careful from sharing it or sharing any personal information with anyone. the users can see the shared information in public by you.

Tilo Mitra's avatarContact Information

  • For any comments, inquiries, and requests related to our use of your information or you have any questions, comments about our privacy policy, or any complaints about the use of your personal data, you can contact us at: sabagdelivery.com
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